Authorise and manage vehicle maintenance from a single platform

Service, maintenance and repair was once a huge drain on resources for fleet operators. Now, it’s simple and easy.

How It Works

The industry standard for vehicle maintenance management

1

Booking

A digitisted, streamlined booking process, with access to a large UK network of suppliers.

2

Authorisation

Set maintenance rules and authorise all jobs online.

3

Invoicing

Electronic invoicing and billing.

Branded customer portals

Provide white-labelled service booking functionality to customers, with branded email and SMS notifications.

Comprehensive supplier network

Access to a large online network of suppliers, with over 8,000 service centres, including franchise dealers and independents.

Total visibility

A user-friendly dashboard to easily track key events online, with all responsibilities and tasks at a glance.

More control

Prioritise task lists, set maintenance rules, and see the entire vehicle asset record, all in one place.

Scheduling and compliance

Schedule inspections, safety checks and servicing for LCVs, trucks and more.

Electronic invoicing and billing

Eliminate time-consuming administration with all invoicing, authorisation and billing carried out online.

Unlock greater potential with Value-Added Services

1link Service Network is already trusted by you – the UK’s leading fleet operators and leasing companies – to streamline Service, Maintenance and Repair (SMR). But as your fleet evolves, so should the technology that supports it.

That’s why we have Value-Added Services. A suite of enhancements that extend the core platform to meet your unique operational goals. Designed to maximise uptime, reduce manual admin and deliver richer insight, these services let you tailor 1link to fit your fleet perfectly.

Developed and supported by the same experts behind 1link Service Network, each Value-Added Service integrates seamlessly into your existing workflows. No disruption. Just enhanced capability, backed by robust data and proven technology.

Our Value-Added Services are grouped into focused categories to help you choose what matters most to your business.

Additional fees apply for these services, contact your Account Manager to find out more.

Booking

Streamline booking with tools like driver booking and APIs.

Gain more control with automated rules, digital workflows and structured limits.

Enhance coverage and performance with a network that suits your needs.

Access intelligent insights and automation that support smarter decisions.

Allow drivers to have their replacement tyres authorised and fitted on the same day at the point of service.

Proactively manage Vehicle Off Road (VOR) risk and get vehicles back on the road faster.

Digital Maintenance Controller

Bring consistency, automation and intelligence to your maintenance workflows with configurable rules, auto-approvals and digital cost validation.

It’s like having your own virtual SMR controller — always on, always aligned to your policy.

Network360

Gain smarter control of your SMR network with access to 6,500 garages across the UK, offering competitive rates and centralised invoicing.

Network360 simplifies supplier management and consolidates spend into a single monthly invoice – freeing up time and enhancing service delivery for lean, fast-moving teams.

Enhanced Downtime Management

Minimise operational disruption by automatically tracking vehicle off-road time, managing off-hire processes, and escalating unresolved cases.

A favourite for fleets, it puts vehicle availability back in your control.

Get in Touch

If you’d like to get in contact with us to find out more about 1link and to see how it can help your business to be more efficient, please complete the form and one of our team will be in touch.

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