The automotive sector’s leading maintenance platform
Streamlining the SMR process between Service Centres and the UK’s largest fleets
How It Works
The industry standard for vehicle maintenance management
Booking
Receive bookings digitally, from all varieties of fleet operators across the UK.
Authorisation
Build jobsheets online and receive authorisation or queries directly from the fleet operator.
Invoicing
Electronic invoicing and billing.
Comprehensive fleet coverage
Used by the UK’s biggest leasing companies, contract hire companies and extended warranty providers.
Service booking
Receive service bookings directly from fleet operators allowing you to plan work accordingly.
Retain control
Set your own labour rates and lead times, as well as highlighting the additional services you can offer.
Downtime management
Increase efficiency by using online responses to update fleet operators about vehicles off the road.
Electronic invoicing and billing
Increase efficiency with all invoicing, authorisation and billing carried out instantly online.
Opportunity of growth
Increase the amount of work received from fleet operators through your own commerical negotiations.
Get your team 1link Certified
At epyx, we believe knowledge powers progress. Our 1link Certification gives your business the skills and confidence to use 1link Service Network to its full potential.
Delivered entirely online, the course covers essential areas including bookings, jobsheets, administration and housekeeping. Through a mix of video tutorials, interactive quizzes, and a final assessment, participants gain the expertise needed to achieve ‘1link Certified’ status.
Training is registered per 1link Site ID, with unlimited access for all registered 1link users at that site. Whether your team includes service advisors, technicians or administrators, everyone benefits from the knowledge to use 1link with confidence and precision.
Certification is valid for one year and demonstrates your commitment to operational excellence with one of the fleet industry’s leading maintenance platforms.
Annual charge of £600 plus VAT is applicable
1link Insights
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Market Index Report
The quarterly 1link Market Index Report includes information from both in and out of franchise covering average labour rate and parts discounts for cars and vans, average lead time by region, average vehicle off road time by region, age of vehicles having work undertaken, pricing of frequently fitted parts and more
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Network Performance and Opportunities Report - NPOR
Including the last 12 months rolling data, the report compares your garage performance with other garages in the region. For example, compare the spend at your site to other 1link garages in a 25 mile radius.
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Electric Vehicle Network Performance and Opportunities Report - EV NPOR
Including up to 3 years of rolling data, the report compares your garage EV performance with other garages in the region. For example, invoice spend by distance from post code (both Franchise and Independent).
TyreServe
Offer tyre replacement to contract hire and leasing companies
TyreServe is an enhancement to 1link Service Network that allows drivers to have their tyres replaced with all premium tyre brands. Replacement tyres can be authorised and fitted on the same day at the point of service because prices are transparent and pre-agreed.
Get in Touch
If you’d like to get in contact with us to find out more about 1link and to see how it can help your business to be more efficient, please complete the form and one of our team will be in touch.